Returns & Exchanges
At Bikester Global Shop, we want you to feel confident in your gear, which is why we offer a hassle-free 30-day return policy on all unworn fashion and apparel items. If your fit isn't perfect, we are committed to making it right through a simple exchange or full refund process.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the gear is in its original, unworn condition.
Ship the Item
Print the prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized courier location.
Receive Refund or Exchange
Once our warehouse inspects the returned items, we will process your refund to the original payment method or ship out your new exchange within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing